Privacy Policy
Last updated: February 11, 2026
OhMyLove ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ohmylove.com (the "Site") and use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Name and email address (when you create an account or card)
- Messages and content you include in your love confession cards
- Payment information (processed securely by third-party payment processors)
- Communications you send to us (support inquiries, feedback)
Automatically Collected Information:
- IP address and approximate location
- Browser type, operating system, and device information
- Pages visited, time spent on pages, and navigation patterns
- Referring URLs and exit pages
- Cookie data and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our card creation and delivery services
- Process transactions and send related information
- Send you promotional communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
- Personalize and improve your experience
- Deliver targeted advertising through platforms like Facebook
3. Advertising and Tracking
We use Facebook Pixel and similar technologies to:
- Measure the effectiveness of our advertising campaigns
- Deliver targeted ads to you on Facebook and other platforms
- Create Custom Audiences and Lookalike Audiences for advertising
- Track conversions from Facebook ads
You can opt out of personalized advertising by adjusting your preferences in our Cookie Settings or through your Facebook Ad Settings.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third parties that perform services on our behalf (hosting, payment processing, analytics, advertising)
- Advertising Partners: Facebook/Meta for targeted advertising purposes
- Legal Compliance: When required by law, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do NOT sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Card data is retained for 12 months after creation, after which it is automatically deleted. You may request earlier deletion at any time.
6. Your Rights (GDPR / CCPA)
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request we restrict processing of your data
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected].
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
8. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
9. Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: